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Web posted
How am I going to make payroll next month (and also pay myself)? How am I going to achieve my objective of making my company profitable in one year (or by some other deadline that I have set)?
These questions are different facets of the basic challenge to a business owner to increase value in his or her company, not only to pay the bills but also turn a reasonable profit. They are relevant to the seasoned small business owner as well as to the entrepreneur developing a new business plan.
What do we mean by value? It can take the form of "sweat equity," the personal effort of the owner. It can also take the form of intellectual or other property contributed by the owner to the fledgling company, such as a new patent or office space in which to develop an idea into a product for sale.
It also takes the form of the sale of goods or services by a business as a going concern and the goodwill the business builds with its operation in its community and in the marketplace.
Specifically, how can you build value in your business? The following four suggestions are ones that I believe generally apply to all businesses, regardless of size or nature of goods or services provided.
Treat employees, vendors and customers fairly
You may think you can do "the job" better than those around you. That may work in the short run, but inevitably it is a formula for burnout for you and disaster for your company. As your business grows, you have to seek out and retain competent and trustworthy employees.
Fair compensation in cash or other forms of equity, such as stock options, is a basic underpinning for success of your company. It also makes good sense.
Treating vendors and customers fairly is a primary way of building goodwill for your business. Doing anything else channels your company in a direction of confrontation and argument rather than sticking to your business plan and working with vendors and customers to expand your business.
Adopt a business plan
Success of a business is almost inevitably based upon a well-conceived and viable business plan. A business plan may take various forms. However, in essence it sets forth the path for successful building of value in the company. While some may claim that they have not had, and have no need for, a business plan, the far greater majority of successful small businesses each owes its success to a carefully thought-out business plan.
The business plan should be in writing. Consider having someone you trust to make an honest and competent critique of your plan. The plan should be reviewed and revised from time to time to reflect adjustments in the direction of a company's business.
Establish or expand internal controls
You can have the greatest idea and plan for the development, marketing and production of an idea and still not be profitable should your internal controls be lacking or nonexistent. Review your books frequently. Make sure there is accountability for different functions within your business, including accounting, sales, marketing and finance.
Have in place a means by which you can test and monitor the operations and cash flow of your company. Avoid situations where too much reliance is placed upon one individual or division to carry out critical functions that involve handling money or other assets of the company without oversight.
In larger operations, an internal audit division of a company or an audit committee of its board of directors may provide the correct mix of testing and oversight needed. The members of an audit committee should demonstrate a level of independence from the board in carrying out its duties.
Provide for honest and ethical conduct of business
Consider establishing a code of business conduct and ethics for your company. The code provides a basis for handling conflicts of interest between personal and professional relationships. It should include a resolve by the company to provide full, fair, accurate, timely and understandable disclosure in reports to shareholders or other equity holders of your company.
The code may apply to the officers and directors of your company or it can be extended to cover all employees of your company.
Ultimately, how you choose to fashion these four suggestions for use in your company is your decision. However, each suggestion should be a part of a plan to build value in your company.
Building value in your company is only the first step in a successful business experience. As your second step you should consider, before you commit to your new business venture or to a significant change of direction in a present business venture, another critical question: What is your exit strategy?
That is, do you intend to sell your company, sell controlling interest in it or sell its assets? Or, do you view your venture as a lifelong journey? The successful entrepreneur plans not only how to build his or her business but also how his or her relationship with it is to end.
We all take on new ventures with the best of intentions. Starting a business or redirecting a present business is no exception. The success of a business venture includes, as a basic ingredient, building its value. That goal can be accomplished with hard work by the entrepreneur.
To increase the likelihood of its success, building a business' value further requires careful attention to basic relationships of fairness and ethical treatment established between the business and its employees, vendors and customers. It also makes good sense.
Julius Brecht is managing shareholder and an attorney in private practice with the law firm of Wohlforth, Vassar, Johnson & Brecht in Anchorage. He may be reached via e-mail at jbrecht@wvjb.com. The content of this article was not prepared as, and must not be construed as, legal or investment advice to anyone.
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