Business Profile: Best Western Golden Lion Hotel
Location: 1000 E. 36th Ave., Anchorage
Major focus of services: The 83-room Best Western Golden Lion Hotel features a full service restaurant, lounge and banquet facilities. New features include a sauna and an exercise room.
History of the company: The hotel was built at its current size in the 1970s by the Linton and Groseclose families. "When this property was built, it was one of a kind," said general manger Terry Latham. "There were not many places like it. It was the place to be."
Today, Best Western Golden Lion Hotel is still owned by the Lintons.
Hotel operators have altered the facility since opening, incorporating new features as travelers’ desires have changed.
In the last three years remodeling work has upgraded guest rooms and common areas. In 1999 hotel operators installed self-service laundry facilities for its segment of guests who stay for a week or more. In April 2000 Best Western Golden Lion installed a computerized front desk system. Last June the company added a sauna and exercise room. A few months ago the hotel installed a new telephone system.
Best Western Golden Lion Hotel employs an average of 35 people, although that number climbs during busy summer months.
Despite an increase in hotel rooms in the city, the Best Western Golden Lion holds its own in the area, Latham said. "In the last five years the Anchorage hotel market has been very competitive," he said.
Top accomplishment of the company: The hotel’s general manager cited Best Western Golden Lion’s donations to nonprofit organizations and other efforts. "This company has always been very community service minded," he said. Since opening the hotel, operators have hired people with disabilities, he said. Last year the hotel was honored for its efforts, receiving the governor’s award for small business for employing people with disabilities.
Major player: Terry Latham, general manager, Best Western Golden Lion Hotel.
Latham came to Alaska in 1969. He has worked in the hospitality, hotel and tourism industry for the past 15 years. In July 1998 he joined Best Western Golden Lion.
-- Nancy Pounds